Privacy Policy
Last updated: July 2025
At Zakool AI, your trust is our priority. We are committed to protecting your privacy and safeguarding the information you share with us. This policy explains how we collect, use, and protect your personal and business data when you use our website, AI platform, and related services.
1. What We Collect
- Contact details: name, email, phone (when submitted through forms)
- Business information: company name, team size, property data
- Usage data: interactions with Zakool across enabled channels and the dashboard
- Project materials: brochures, price lists, floor plans, FAQs and other information provided to configure and operate your Zakool environment
2. How We Use Your Data
We use your information to:
- Respond to demo or contact requests
- Configure and operate your Zakool environment using the project information you provide
- Provide buyer engagement, qualification, workflow and analytics features
- Improve our platform's features and performance
3. AI & Data Privacy
Zakool may use third-party technology and AI providers to process requests and generate responses as part of delivering the service. Project materials and buyer data are processed to operate the customer's Zakool environment and enabled workflows, subject to applicable agreements, provider terms and data-protection requirements.
4. Third-Party Integrations
If you connect Zakool to services like WhatsApp, HubSpot, or Salesforce, we access only the minimum data needed to enable those features. These platforms follow their own privacy policies.
5. Data Security
We follow industry-standard security measures — including encryption, access controls, and secure storage — and are implementing SOC 2 best practices to protect your data.
6. Data Retention
We keep your data only as long as necessary to provide our services or comply with legal requirements. You can request deletion at any time, and we aim to process such requests within 30 days.
8. Marketing & Tracking
For marketing campaigns, we may use tracking pixels (e.g., Facebook Pixel, Google Ads tracking) to measure effectiveness. These help us reach audiences likely to benefit from our services. You can opt out of such tracking by adjusting your browser or ad preferences.
9. Your Rights
You may request access to, correction of, or deletion of your personal data at any time. Contact us at privacy@zakool.ai.
10. Updates
We may update this policy periodically. Changes will be posted here with a revised "Last updated" date.
11. Contact
For questions or concerns, contact us at: