Operating principles
Approved-source answers
Property information is supplied or approved by the relevant developer or brokerage. Zakool does not answer from unapproved sources.
Customer separation
Project and customer data are scoped to the intended environment and buyer journey. One customer’s data is not used for another.
Human escalation
Negotiation, exceptions and high-judgment decisions move to the appropriate sales team with the buyer’s context.
Action history
Buyer requests, commitments and handoffs are recorded so teams can see what was asked, what happened and what remains open.
What Zakool does not do
- Provide legal, financial, investment, valuation or licensed brokerage services.
- Answer property questions from sources the developer or brokerage has not supplied or approved.
- Negotiate price or commercial terms without a person from the sales team.
- Use one customer’s project or buyer data in another customer’s environment.
Zakool AI Technologies Limited is registered in the Dubai International Financial Centre (DIFC). Property information presented through the platform is supplied or approved by the relevant customer and should be confirmed before a purchase decision. Deployment-specific controls, data handling and integration details are covered during the project-based setup.